"It has enabled us to manage our customers and improve our shipments to them by not permitting us to print pick slips if we don't have sufficient inventory. In our previous system, we printed a pick slip and then went out to see whether or not we had it. Filling of orders is easier for our distribution center in that now when a pick slip is printed, there is a high probability that the goods will be available to fill the order."

"We now have 'rules' we can set up to control customer deliveries such as, 'must ship complete', 'coordinates must ship complete', 'a certain percentage of the order must ship complete', etc."

"We were concerned that it might take us longer to enter orders since COMPAS [the OSHKOSH company name for the ODS system] is a more interactive system than our old one, but we have found that it does not take any longer. Additionally, our customer staff can also enter orders while they are on the telephone, something we could not do with our old system."

"Recently, we developed a report that indicated potential shortages of product for future deliveries and the impact that would have on delivering to our customers. This gives us enough time to go back to our customers and make changes in their orders so that we can ship to them. We were amazed at how being short one item can hold up a significant amount of inventory from shipping when a customer requires a 'ship complete' order."

"Using the system to prorate available finished goods across orders allows us to better maximize usage of finished stock inventory."

"We gained a lot of flexibility through the ability to maintain EDI orders. The new system allows us to locate errors much quicker."